Refund policy

Cancellations & Refunds

• The booking fee is non-refundable under any circumstances.
• Cancellations made after the commencement of production will require full payment of the total order amount.
• Refunds are not available for custom products unless the item is defective or significantly not as described.

 

Damages & Liability

• The Seller takes all reasonable precautions to package items securely; however, the Seller is not liable for damage during transit.
• Any issues with the Product must be reported within 48 hours of receipt, including photographic evidence.